Susan Palmer

Posted 21 Mar 2019 - 2.6 minute read

1. Don’t try to set everything up at once

Filling everything out at once can get overwhelming – and takes time. I found it much easier to set up just a few tasks to get things rolling – and then come back and add some more over the next week or so.

2. Use Facebook to help Gather your Crew

If you have friends on Facebook – but you don’t have their contact details – you can invite them by pasting in the URL invite within your account. Those people who want to help can click on the link.

3. Have all details ready before you start

If you are setting up an account for someone else make sure they know that you are doing it. It is best if they can tell you what they need and when. We were all so excited to help out – but then didn’t realise we would need to know what help they wanted, when they wanted it and who they wanted us to ask!

4. Crew Members – Remember to check your account!

If you are a Crew Member, put an alert on your phone to remind you to check your account every few days. Sometimes requests for help were added and I missed them because I forgot to check my account!

5. Don’t be shy asking for help

If all of the tasks are accepted quickly by your Crew and there are Crew Members missing out on helping – add more tasks. I had people contacting me because they had missed out and wanted to do something.

6. I used the list of ‘Social’ tasks a lot during my treatment

My friends found it really helpful to know when they could drop by and visit – and when I wanted to be left alone to rest.

7. Don’t waste time inviting too many people to join your Crew

I invited about 40 people when I was setting up my account – and then did not have enough stuff for them to do! I would start with about 10 and then add people as you go along.

8. Make sure you add extra information to meal tasks

Friends wanted to know exactly what to cook for us. I added a simple note in the details section telling them what food we like to eat – and even uploaded some of our favorite family recipes to the message board via the Chat function. Friends could also post here exactly what they were cooking and when so that everyone was in the loop.

9. Keep the extra task details simple

At the start, I spent so much time entering heaps of written information for each task and thanking everyone over and over… It took SO long. By the end, my information was really short and to the point. My Crew told me it was so much easier to understand what I wanted.

10. Consider designating a ‘sweeper’ within your Crew

We had someone who regularly checked for tasks that were still unallocated after a week or so. She was then able to pick up these tasks that others were not able to do. Just make sure this person has the flexible spare time to help.